Terms & Conditions

Last Updated: 06/24/26

Welcome to Apricot Lane Knoxville. By visiting our website and/or purchasing products from us, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. Website Ownership

This website is owned and operated by Apricot Lane Knoxville. Throughout the site, the terms "we," "us," and "our" refer to Apricot Lane Knoxville.

By accessing our website or purchasing from us, you agree to these Terms & Conditions and any policies referenced herein.

2. Products & Availability

We specialize in women's apparel, accessories, gifts, jewelry, handbags, and seasonal merchandise.

We make every effort to display products, colors, sizing, and descriptions accurately. However, colors may vary depending on your device settings, and we cannot guarantee exact color representation.

All products are subject to availability. We reserve the right to discontinue any item at any time without notice.

3. Pricing

All prices are listed in U.S. dollars and are subject to change without notice.

While we strive for accuracy, occasional pricing errors may occur. We reserve the right to correct pricing mistakes and cancel orders placed at incorrect prices.

4. Orders

Once an order is placed, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

• Product availability
• Pricing inaccuracies
• Suspected fraud
• Unauthorized transactions

If payment has already been processed for a canceled order, a refund will be issued.

5. Payment

We accept approved payment methods offered through our website checkout.

By providing payment information, you represent that you are authorized to use the payment method submitted.

6. Shipping

Shipping times are estimates and are not guaranteed.

Once an order has been shipped, Apricot Lane Knoxville is not responsible for carrier delays, lost packages, weather disruptions, or incorrect addresses provided by the customer.

Customers are responsible for ensuring shipping information is accurate at checkout.

7. Local Pickup

Local pickup is offered, customers will be notified when orders are ready.

Orders not picked up within 7 days may be canceled or restocked at our discretion unless prior arrangements have been made.

8. Returns & Exchanges

We want you to love your purchase.

Eligible items may be returned or exchanged within [7] days of delivery, provided they are:

• Unworn
• Unwashed
• Free of odors, stains, or damage
• With original tags attached

The following items are considered final sale and cannot be returned or exchanged:

• Sale or clearance merchandise
• Jewelry
• Hair accessories
• Seasonal merchandise
• Personalized or custom items
• Gift cards

We reserve the right to refuse returns that do not meet these requirements.

Please refer to our Return Policy for complete details.

9. Gift Cards

Gift cards are non-refundable and cannot be redeemed for cash except where required by law.

Lost or stolen gift cards are not the responsibility of Apricot Lane Knoxville.

10. Promotions & Discounts

Promotional offers may not be combined unless specifically stated.

We reserve the right to modify, suspend, or discontinue promotions at any time without notice.

11. Intellectual Property

All website content, including logos, graphics, photographs, product descriptions, social media content, videos, and marketing materials, is the property of Apricot Lane Knoxville and protected by copyright and trademark laws.

No content may be copied, reproduced, distributed, or used without written permission.

12. User Conduct

You agree not to:

• Use the website for unlawful purposes
• Submit false information
• Interfere with website security
• Attempt unauthorized access to our systems
• Use our content without permission

13. Limitation of Liability

To the fullest extent permitted by law, Apricot Lane Knoxville shall not be liable for any indirect, incidental, consequential, or special damages arising from:

• Use of the website
• Inability to access the website
• Product purchases
• Shipping delays
• Technical issues

Our total liability shall never exceed the amount paid for the product purchased.

14. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes will be posted on this page with an updated revision date. Continued use of the website constitutes acceptance of those changes.

15. Governing Law

These Terms & Conditions shall be governed by the laws of the State of Tennessee, without regard to conflict of law principles.

16. Contact Us

If you have questions regarding these Terms & Conditions, please contact us:

Apricot Lane Knoxville
Email: knoxville@apricotlaneusa.com
Phone: 865. 337.5060
Website: apricotlaneboutique.com/knoxville
Address: 4439 kingston Pike, Knoxville, TN 37919

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